Friday, October 14, 2011
Apple's iCloud doesn't "just work"
A few years ago I tried Apple's magical MobileMe to synchronise my calendar between iPhone, iPad and PC, but whatever I did it duplicated entries. Thinking I must be doing something wrong I contacted Apple support, but after three hours of messaging with their "expert" the only difference was now the entries were triplicated.
It appears that I was not alone as even Steve Jobs said MobileMe wasn't that great - but he also said that things would be different with iCloud.
So it was with hope in my heart that on Wednesday I started the update to iOS 5. Well that took 6 hours - from 6pm to midnight - just for the iPad. Eventually I got both the iThings up to date, downloaded the iCloud control panel for Windows and was able to tick all the boxes and upgrade my MobileMe to the iCloud.
Then following the instructions carefully I uploaded my calendar from my iPhone to the iCloud servers sitting somewhere in South Carolina. Logging into the web site, yes there they all were.
Right, thinks I lets give this a whirl and create a new event on the iPhone and watch it appear on the iCloud web site as if by magic.
Nothing happened. Oh yes, I forgot to switch on push/fetch, so turned that on and had a look on the web and what did I see but - duplicate entries appear. One by one the events over the last few weeks were being replicated like an out of control virus.
So I switch off push/fetch, delete the iCloud calendar and spend a very boring time deleting duplicate entries on the iPhone.
What to do next? Should I contact Apple tech support - given they failed this task last time? Should I switch to a Samsung while I can before Apple's legal department bans them here too?
Apple's iCloud - for me it just doesn't work.